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1 TERMS AND CONDITIONS   
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Event Terms & Conditions  Online Shop Terms & Conditions 

Click link above to view Terms & Conditions

Please Read these Terms and Conditions of Use Carefully Before Using This Site.
Please print for Your Records.

Use of our website and the sale and purchase of goods from the website are governed by our terms and conditions as set out below. “We” or “Our” means Sparkle Events London. “You” or “your” means the person accessing, using or ordering from our website over the Internet.

Prices, description and availability of goods:

Prices are subject to change without notice and all goods are sold subject to availability. Where goods are temporarily out of stock we will contact you so that you may choose between a refund on the item, having it shipped when it is back in stock or selecting an alternative product. Whilst we take the utmost care to ensure the product descriptions, pictures, information and prices are accurate we do not accept liability for any inaccuracies, errors or omissions. Colours may vary slightly from those shown on the website due to the limitations of Internet technology. Orders are accepted at our sole discretion and we maintain the right to decline orders without giving an explanation.

Sales, tax:

Value Added Tax (VAT) is calculated on shipping destination. When applicable it is included in the price for orders shipped to destinations within the European Union (EU). For orders shipped to destinations outside the EU the price excludes VAT but orders may be subject to local sales tax or import duty. These are not included in our prices and customers remain liable for payment of these taxes or duties on or following delivery.

Payment methods:

You may order online using a credit / debit card (We accept American Express, Delta, Maestro, Master Card, Solo, Visa (not Electron), Visa Electron Debit). All prices are in pounds sterling (£) and credit / debit card transactions for orders outside the UK will be converted by the card company at their current exchange rates.

Cancellation / Returns:

We want you to be satisfied every time you shop with us. Our "no quibbles" guarantee means that if for any reason you are unhappy with the goods purchased you may cancel your order and return the goods to the Merchant within 7 working days from receipt of the goods, you will receive a refund within 30 days of cancellation. It is your responsibility to take care of the goods before returning them, and they must be returned in a state where they can be resold.

Where you wish to return goods and do not have returns information, you can contact customer services for the returns address of the particular supplier(s) you ordered from. Whichever way, it is vital that you enclose a covering letter with the return detailing your name, full address, order number and reason for return (please also specify whether you require an exchange or refund). We recommend that you use Recorded Delivery, as proof of shipping is not proof of receipt.

Unless the goods are defective, damaged or not as specified on your order acknowledgement, you are responsible for the cost of returning goods to the merchant. We recommend that you use Recorded Delivery, as proof of shipping is not proof of receipt. If however the goods are faulty then the postage costs will be refunded.

Complaints:

Should you have a complaint with the service or product we provide please contact Customer services by e-mail: info@sparkle-eventslondon.co.uk.

We aim to:

  • Acknowledge complaints within 5 working days
  • Advise you how long it will take to resolve the complaint
  • Keep you informed throughout the process

Trademark and Copyright::

All third party copyright, trademarks, brand names, product names and titles on this website are acknowledged. This website is protected by Copyright and the Copyright, Trademarks, logos and Intellectual Property rights for the content of the website are the property of Sparkle Events London. ALL RIGHTS RESERVED. Any use, printing or copying of materials on this website, other than in the course of browsing, selecting products and ordering from us, is strictly prohibited. Any framing of this website is prohibited.:

We have taken many precautions to ensure that shopping at Inspiration is safe and secure. We employ the industry standard Secure Sockets Layer (SSL) protocol to ensure the highest security for your online credit card transactions. The SSL technology encrypts the information that you submit, when placing an order, so that it cannot be intercepted.

Our Shopping Cart makes your online shopping experience easy and convenient. As you shop, simply add your items to your cart, and our cart automatically prepares your order. You may view your cart at anytime while shopping, by simply clicking on our "View Shopping Basket " links, located at the top of every page below the address. 

Security::

We have taken many precautions to ensure that shopping at Sparkle Events London is safe and secure. We employ the industry standard Secure Sockets Layer (SSL) protocol to ensure the highest security for your online credit card transactions. The SSL technology encrypts the information that you submit, when placing an order, so that it cannot be intercepted.

Our Shopping Cart makes your online shopping experience easy and convenient. As you shop, simply add your items to your cart, and our cart automatically prepares your order. You may view your cart at anytime while shopping, by simply clicking on our "View Shopping Basket " links, located at the top of every page below the address.

Once we have received your order, we will send you a confirmation email. Once your order has been processed, we will email you again to let you know when your order will ship. If an item is not currently in stock, we will let you know when it will be available and when you can expect it to ship.

Privacy Statment:

We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998. We will not sell, share, or rent this information to others other than as disclosed in this statement. During the registration or ordering process we collect some or all of the following information: Your name and address, Your contact telephone numbers, Your e-mail address, For credit / debit card purchases your card details.

We will confirm your personal details on our acknowledgement of order. If you have registered you may check, amend or remove your personal details by clicking the login button. If you are not registered you may check, amend or remove your personal details by e-mailing info@sparkle-eventslondon.co.uk or writing to us. By registering or ordering through our website you consent to the collection and processing of your personal details by us.

Notification of changes:

If we change our Terms and conditions, Privacy policy or Security policy, we will post notification of these changes on our Homepage so you are aware of them. Should we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we would notify you by e-mail and request your agreement to the changes. We will use information in accordance with the privacy policy under which the information was collected.

Legals:

The contract will be governed by the laws of England and Wales and you agree to submit to the jurisdiction of the English courts. These terms and conditions do not affect your statutory rights as a consumer.

 

 

 

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Sparkle Events London Ltd
Tel: 07526 914 199   E: info@sparkle-eventslondon.co.uk


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