1) Why are your prices so competitive compared to others offering this service?
We believe firmly in offering value for money and as such offer fair prices. Hopefully you’ll be so impressed with our product and our prices that you’ll tell your friends!.
2) Will there be a set up and collection charge?
Yes there is, its -
- £25.00 from 50 to 149 seats
- £50.00 from 150 to 399 seats
- £75.00 from 400+ seats
3) I don't know the exact number of chair covers that I will require as numbers may change - can this be changed if required?
Yes we allow changes up to one month prior to delivery. We understand that numbers can change and we do not mind changing the invoice as many times as is necessary.
4) When would you deliver and collect?
We come and dress your chairs on the morning of the event, and come and collect them after your event.
5) Are we required to pay a deposit?
Yes you are when making your booking. This is £200.00. £100 (non-refundable) is deducted from your total rental charge, and the other £100 is refundable after the event.
6) What happens if any of your chair covers or sashes get damaged or lost, are we charged for this?
Yes you are, but this tends to be rare. In such cases the £100 refundable deposit (as mentioned in question 5) will be taken. If the losses or damages work out to be more then £100 you will not be refunded and you will be required to pay the remaining outstanding balance. If less we will refund you the remaining balance.
7) When are we required to pay the invoice?
You are required to pay the deposit on booking and the full amount of the invoice at least one month prior to the event. We will send you a reminder for this.
8) How do we pay?
You have two ways to pay. You can send a cheque made payable to Sparkle Events (London) Ltd, or by cash.
9) I'm worried the chair cover won’t fit the chairs at my venue?
We have various sizes of chair covers which will fit over most standard banqueting chairs commonly found in hotels, banqueting halls and restaurants in the UK.
For peace of mind, if we havent worked with a particular venue in the past, we will contact them directly just to make sure our chair covers will fit over their banqueting chairs.
